Overcharged - NO response from anyone at Sage Payroll

I have entered into a one year contract for the combined Sage Accounting and Sage Payroll. I have paid in advance for a year in November 2018. after that I was billed separately for 2018 again for Sage Payroll. Since then I have send at least 4 e-mails per month. My Payroll account get blocked every month and after a lot of threats it is opened again until the next time. They have never responded directly on my mails. My account is blocked again. Here are the e-mail addresses of the people that was copied into the mails: ********** ********** ********** ********** ********** **********

My quote no was ********** 5. I am sure you will be able to find it, or... perhaps not.

Dries Potgieter