Not paying what is due!

I would give negative stars if possible. I have been an advisor for about 6 years and have earned a small of rebates from clients who i have brought onto the product. This is supposed to be paid EVERY MONTH. HA HA HA

It took them many months and a payment of about R 12000 before they paid me and now its up to R 5000 ish. I have sent the invoices a total of 23 times. This week i got another statement asking for the invoice! This is absolute nonsense. I know it is not a huge amount of money but if you are not going to pay, then don't say you will. I have been patient with the lack of useful response an the lack of payment dating back to October 2020. This is completely unacceptable.

All I get is a automated and useless response every email I send and the landline does noy get answered.

The slow response is blaming the COVID-19 pandemic which is no longer valid especially considering that you are a cloud based accounting system. “longer waiting time and resolution times” as per the telephone blurb does not apply to the invoice sent in October 2020!