IM
Ina M

1 reviews | Active since Oct 2018

02 Oct 2018, 10:21

Non-existent Pastel support!!!

To get support from Pastel is absolutely ridiculous! I've been holding 40 minutes this morning to get support and then they've just disconnected me and I must pay for that phone call. The support from Pastel is "non-existent"

Really, people have no proud these days in their jobs.

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Replies (1)
Sage South Africa
Sage South Africa's reply02 Oct 2018, 13:02
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team