WZ
Willie Z
1 reviews | Active since Feb 2011
22 Dec 2023, 13:01
No Technical Assistance when help is needed
I am using SAGE Business Accounting. I have phoned SAGE numerous times for assistance but nobody can assist me! The excuse is that they have escalate it. It is since Tuesday and 4 day later no feedback. I have enquired today again and the consultant indicated that they can't give me a timeframe in which i will be assisted. Please I need help as we must run a business without Pastel and with no assistance.
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Sage South Africa's replyOfficial
10 Jan 2024, 15:46Good day Wellie,
We have been advised that one of our Customer Care Consultant's made a follow up call with you earlier. They have sent you an email with the customer care email address, should there be any further issues going forward.
Kind regards
The Sage SA Team
We have been advised that one of our Customer Care Consultant's made a follow up call with you earlier. They have sent you an email with the customer care email address, should there be any further issues going forward.
Kind regards
The Sage SA Team
Sage South Africa's reply10 Jan 2024, 15:46
Official
Good day Wellie,
We have been advised that one of our Customer Care Consultant's made a follow up call with you earlier. They have sent you an email with the customer care email address, should there be any further issues going forward.
Kind regards
The Sage SA Team
We have been advised that one of our Customer Care Consultant's made a follow up call with you earlier. They have sent you an email with the customer care email address, should there be any further issues going forward.
Kind regards
The Sage SA Team