GJ
GARRETH J

1 reviews | Active since Feb 2019

04 Feb 2019, 12:53

No support from Sage Alchemex

Sage Alchemex product support has steadily worsened over the last few years to a point now where the online support does number does not exist . For Alchemex support, one now has contact Pastel support, which takes hours only to be cut off a number of times while holding.

A great product but absolutely atrocious support ! Message from Garreth Jones of Chiorino South Africa

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Replies (1)
Sage South Africa
Sage South Africa's reply05 Feb 2019, 08:48
Official
Good Day

Thank you for your complaint,
Please note you have reached the Sage Pay page,
I will direct your query to the relevant department as a matter of urgency,

Kind Regards,


Claire Small
Supervisor, Sage Pay ZA
Sage
 
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