CA
Collette A

1 reviews | Active since Mar 2025

07 Mar 2025, 09:32

NO Support

Please note that SAGE support does not exist! Any technical queries can take SAGE 3 weeks to reply or they may never reply. You can hold for more than an hour on the phone to get through to their support team just to get the same answer every time. 'We have escalated your query. It is now with our development team'. We pay annually for support but there is none. SAGE support team must be very understaffed. So, remember when buying a SAGE package there is NO after support.

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Replies (1)
Sage South Africa
Sage South Africa's reply07 Mar 2025, 11:09
Official
Good day Collette, 

Thank you for taking our call earlier. 

As per your discussion with our Customer Care Agent, they will arrange for the relevant person to be in touch with you regarding your comment. 

Kind regards
The Sage SA