CB
Charmaine B

1 reviews | Active since Dec 2019

17 Mar 2025, 09:38

NO SUPPORT

Please can someone tell me how to get hold of Pastel Payroll? Their service is shocking. Email addresses are undeliverable, the pre-recorded message will not accept my customer number and therefore will not connect me to a consultant. Please tell me where I can fix this as I cannot do my payroll. It is terrible that we pay so much annually but get no support when we need it.

0
Replies (1)
Sage South Africa
Sage South Africa's reply17 Mar 2025, 09:54
Official
Good day Charmaine, 

Do you perhaps have an alternative number for us to call you on please .

Thank you for your comment . We have attempted to find your profile with the information you have supp**** – unfortunately, we were not successful. 

Please would you be able to let us have the following information so that we can re-route this to the relevant team.Registered company nameRegistered Contact PersonContact numberCustomer Number / Site Code

Kind regards 
The Sage SA Team