IO
Ian O
1 reviews | Active since Mar 2009
23 Jul 2015, 12:03
No service from Sage Pastel Online help centre
I have been trying to call the Sage Pastel Online number for some time now. Each time, I get put on hold and do not get through to the support centre. I have tried today about 15 times and placed on hold each time for about 15 minutes where I then need to hang up as this is at my cost.<br> What is going on there? Seems like they just don't care as I told the operator the problem and she was not interested!
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Sage South Africa's replyOfficial
12 Aug 2015, 09:59Hello iano,
Good day Ian
Thank you for allowing us the opportunity to assist in resolving you query.
Once again, our sincerest apologies for having being transferred so many times before being assisted. We always strive to provide the best possible assistance and in doing so, we've implemented the necessary changes internally to avoid this occurrence happening again.
Kind regards
Sage One Accounting Support
Good day Ian
Thank you for allowing us the opportunity to assist in resolving you query.
Once again, our sincerest apologies for having being transferred so many times before being assisted. We always strive to provide the best possible assistance and in doing so, we've implemented the necessary changes internally to avoid this occurrence happening again.
Kind regards
Sage One Accounting Support
Sage South Africa's reply12 Aug 2015, 09:59
Official
Hello iano,
Good day Ian
Thank you for allowing us the opportunity to assist in resolving you query.
Once again, our sincerest apologies for having being transferred so many times before being assisted. We always strive to provide the best possible assistance and in doing so, we've implemented the necessary changes internally to avoid this occurrence happening again.
Kind regards
Sage One Accounting Support
Good day Ian
Thank you for allowing us the opportunity to assist in resolving you query.
Once again, our sincerest apologies for having being transferred so many times before being assisted. We always strive to provide the best possible assistance and in doing so, we've implemented the necessary changes internally to avoid this occurrence happening again.
Kind regards
Sage One Accounting Support