bS
brian S
1 reviews | Active since Jan 2019
08 Jan 2019, 15:15
No service
This company has deteriorated in recent times, their call centre is always too busy and you can wait at least 20 mins before anyone answers if your lucky or they may put the phone down. My recent experience was paying annual service fee which took them 2 weeks to find the payment and now I am trying to register the software and I am not prepared to wait another 20 minutes for them to answer the phone. What a disgrace
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Replies (1)
Sage South Africa's replyOfficial
09 Jan 2019, 08:21Good Day Brian
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
We will be in contact shortly to assist.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
***
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
We will be in contact shortly to assist.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
***
Sage South Africa's reply09 Jan 2019, 08:21
Official
Good Day Brian
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
We will be in contact shortly to assist.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
***
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
We will be in contact shortly to assist.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
***