1 reviews | Active since Jun 2015
No service
How is it possible that for three days of trying to get help from someone at Sage Pastel the phones are still not answered.
The error is no fault of ours - however trying to rectify it is proving impossible.
And as the call limit said on Thursday - don't bother asking on your email that someone phone you back because that is also not going to happen.
Phoned again on Friday - after holding 20 minutes I gave up.
Phoned again this morning - after holding 20 minutes I gave up.
I would just like the stupid error to be fixed that was caused by your updates.
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team