EM
Enrico M

1 reviews | Active since Jul 2010

29 Sept 2015, 08:47

No Response to bug in SDK

Since July I have been trying to get SDK Support to resolve a bug in their SDK. I sent them screenshots and code relating to the bug. They acknowledge that it is a bug but have not fixed it in 3 months despite over 20 emails on the topic. They don't reply to emails and wont accept phone calls. ***

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Replies (1)
Sage South Africa
Sage South Africa's reply29 Sept 2015, 16:52
Official
Hello emanfron,

Good day Enrico

Thank you for your feedback and apologies for the frustrating experience thus far.

We tried contacting you telephonically with feedback on your query but could not reach you. We've also emailed you with feedback and will follow up with you in the morning again.

We hope you find the above in order?

Kind Regards

The Sage Pastel Team