NF
Norman F
1 reviews | Active since Jan 2019
21 Jan 2019, 16:47
No repsonse to emails and impossible to contact on phone
Charged twice for Pastel Accounting Software by Pastel. Both amounts paid in error. Impossible to get through to the company. Interminable hold on phone. No response from Renewals / Sales or Contact Mbalenhle Radebe to regular emails sent over the last 6 weeks. What does one do?
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Sage South Africa's replyOfficial
21 Jan 2019, 16:54Good day Norman,
Thank you for your comment - pls send your information through to our customer care team so that they can investigate this for you - Please supply your customer number/ contact number together with reference that you received from the emails that were sent to assist with the investigation.
***
Kind regards
The Sage SA Team
Thank you for your comment - pls send your information through to our customer care team so that they can investigate this for you - Please supply your customer number/ contact number together with reference that you received from the emails that were sent to assist with the investigation.
***
Kind regards
The Sage SA Team
Sage South Africa's reply21 Jan 2019, 16:54
Official
Good day Norman,
Thank you for your comment - pls send your information through to our customer care team so that they can investigate this for you - Please supply your customer number/ contact number together with reference that you received from the emails that were sent to assist with the investigation.
***
Kind regards
The Sage SA Team
Thank you for your comment - pls send your information through to our customer care team so that they can investigate this for you - Please supply your customer number/ contact number together with reference that you received from the emails that were sent to assist with the investigation.
***
Kind regards
The Sage SA Team