AP
Anlia P
1 reviews | Active since Mar 2023
21 Mar 2023, 21:26
No refund process for almost 2 months!
I have been a SAGE client for many years. My accountant suggested that I buy a bundle for the next company I wanted to start on SAGE. Unfortunately, the bundle could not be linked to my existing profile and I requested a refund.
The refund was promised 25 January 2023. To date NO REFUND was received. I have tried numerous times to get any additional help from the call centre. The same person answering the e-mail is the same person answering the phone, with the same answer - it is in process.
PLEASE PAY MY REFUND!!!
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Replies (2)
Sage South Africa's replyOfficial
22 Mar 2023, 09:45Good Morning Anlia
Thank you for contacting Sage South Africa.
Sage South Africa Accounts Department Team will contact you regarding your request.
Kind Regards
Sage South Africa Team
Thank you for contacting Sage South Africa.
Sage South Africa Accounts Department Team will contact you regarding your request.
Kind Regards
Sage South Africa Team
Sage South Africa's reply22 Mar 2023, 09:45
Official
Good Morning Anlia
Thank you for contacting Sage South Africa.
Sage South Africa Accounts Department Team will contact you regarding your request.
Kind Regards
Sage South Africa Team
Thank you for contacting Sage South Africa.
Sage South Africa Accounts Department Team will contact you regarding your request.
Kind Regards
Sage South Africa Team
AP
Anlia P's updateReviewer Update
22 Mar 2023, 18:48Matter is resolved, thank you!
AP
Anlia P's update22 Mar 2023, 18:48
Reviewer Update
Matter is resolved, thank you!