BG
Bronwyn G
1 reviews | Active since Sept 2015
16 Sept 2015, 16:07
NO ONE THERE !!!
It is like phoning SARS, or Telkom. Listen to nasal guy going on and on and on and on and cant reach anyone. When finally reach a live person, totally disinterested and just passes me on to the round about again. Have phoned twice, waited 20 minutes each time, and eventually put phone down. THIS IS SUPPOSED TO BE A PROFESSIONAL PRIVATE COMPANY !!! Why are we using Pastel, does anyone know of any better supported accounting package ?
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Replies (1)
Sage South Africa's replyOfficial
17 Sept 2015, 10:02Hello BronwynRae,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply17 Sept 2015, 10:02
Official
Hello BronwynRae,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support