1 reviews | Active since Feb 2012
No assistance what so ever,like taking your money
Systems crashed in December prior to closing. Obtained new systems in January 2015. Loaded software and had problems from day one. Server computer sometimes adjust average cost sometimes it don't. Second pc pervasive failed twice with new pervasive password generated by pastel. Now pastel just missing of desktop. Laptop does not update any works done at night or on site to server. pastel will not assist as I again need to pay R 5000-00 for support. These problems occurred prior to my support contract expiring and there for Pastel to resolve. Have numouroues ref numbers to substantiate my claim. Pastel again I state you are not there to assist companies but just there to take as much as possible from small companies that try and claw a way open for themselves in a unstable environment. Pastel should change its name to \Pay Pastel then we will be Sage Pastel""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;820026;357;16;2;0;1;0;0;2;15/03/23 15:19;227;5;15/03/23 13:30;15/03/23 11:32;Still no response from these A$$holes!;9,00E+12;;***;No response to below:<br> http://hellopeter.com/vodacom/complaints/signal-issue-reported-no-response-from-vodacom-***<br> <br> I WANT THIS CONTRACT CANCELLED. I WILL RETURN THE HANDSET, MY NUMBER MUST BE PORTED BACK TO CELL C AND I WILL NOT PAY ANY AMOUNT!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;831189;499;18;2;0;1;0;0;2;15/03/24 15:57;227;5;15/03/23 14:05;15/03/23 12:10;Non-delivery - lost package;;;;My parcel was sent on 26/2/2015 from MOUNT EDGECOMBE post office the last tracking was 2/3/2015 at GERIn TransitTON (HUB) wherever that is!. My post office for delivery is Three Rivers. I have filled out the form on the post office site on 17/3/2015 but no reply yet. The ladies at my branch say they cannot help as it is still \in transit\"" <div><br></div><div>Tracking number : PE***ZA <br></div> """
We appreciate your feedback regarding the service you have received and apologize for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and confirm a convenient time as to when we can assist you.
We are also investigating the history on your account as to the assistance you have been receiving from us.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
The Sage Pastel Support Team
We appreciate your feedback regarding the service you have received and apologize for the frustration caused to you.
A Technical Manager has already been in contact with you to discuss and confirm a convenient time as to when we can assist you.
We are also investigating the history on your account as to the assistance you have been receiving from us.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
The Sage Pastel Support Team
