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douglaso.walker douglaso.walker

1 reviews | Active since Sept 2016

17 Mar 2022, 06:38

No accounting for Sage Accounting service

In early February I subscribed to Sage online accounting. The online payment was processed twice with no luck. I THEN paid via EFT. Then online payments ghen reflected on my card. IT HAS BEEN 8 WEEKS TRYING TO GET A REFUND FOR THE ONLINE PAYMENTS THAT DID GO THROUGH. Repeated emails, messages on their site have been unsuccessful- telephone lines are automated and unanswered.

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Replies (1)
Sage South Africa
Sage South Africa's reply17 Mar 2022, 09:29
Official
Good day Douglas, 

Hope you are well - we have been advised that a Customer Care consultant has been in touch with you in this regard and they have taken this discussion offline and are dealing with you directly . 

Kind regards
The Sage SA Team