NEW LOOK TO PASTEL PAYROLL

All I can say is in the last 6 months the service, especially the call centre, for Sage has gone downhill considerably. The new look for Sage Pastel Payroll - ITS A JOKE!! I do not believe any thought was put into the the new look as far as processing is concerned. Sage's main concern - to make it look pretty. As a customer what are we looking for - user friendly, efficiency and an easier way to make month end happen. The new look has slowed the system down by over 80%. It now takes 7,5 minutes to run a payroll run for a company with only 39 employees. What does Sages care - not bothered, pretty is more important. It is virtually impossible to process on the new Pastel Payroll. It now takes us 5 times as long to process our normal moth end salaries. My heart goes out to anyone who has more than 100 employees on their system. You would literally have to go home in between the payroll run. Absolutely crazy!! We are now investigating a different payroll that does not involve Sage.