Never Use SAGE HR + PAYROLL

This is specifically related to the SAGE HR & PAYROLL System: 1. Since 01.03.2025 I have reported issues on our leave system as staff had enormous amounts of leave suddenly. To date (more than 8 weeks later) the only responses I have really received is that there was a "bug" in the system and the technical team is looking into resolving this. This means I have manually had to reconcile all my staffs leave balances for audit purposes. In the meantime I have also had staff that have left and I have had to payout leave the days of which were highly inflated on the system which we should be able to trust. Again no resolution from Sage. I have now also had staff that have gone into negative days balance which is against company policy, however as the system has incorrect days the system allows them to do so. We are paying for this system however we have had to return to a manual leave system. 2. The system is meant to post payslips into the staffs logins so that they can download their payslips, this has also not worked since Feb 2025 and more than 8 weeks later this is not resolved either.

A system that was sold to me to rely on for "automated leave" has not worked for 8 weeks and has caused increased workload on my side.... I had an existing payroll system that worked.