EG
Elenore G

1 reviews | Active since Feb 2019

21 Feb 2019, 12:26

Most unhelpful

I am not happy with any services due to the fact that, firstly I contacted remote support to help me with an issue on Sage payroll and they told me they can not help me i need to call the support center. Secondly , I called the center and they put me through to 4 different people and not one was able to help me. After an hour on the phone trying to get a hold of someone that can help me, they cut me off of the line.

0
Replies (3)
Sage South Africa
Sage South Africa's reply21 Feb 2019, 12:36
Official
Good day Elenore, 

Thank you for your comment - please send through your information (site code)  through to our Customer Care Team so that they can investigate this for you. Unfortunately, we are experiencing issues with our lines  regarding call cutting. Our IT team is in touch with Telkom to try an resolve the issue. 

Email address for our Customer Care Team is - ***

Kind regards 

The Sage SA Team
EG
Elenore G's update21 Feb 2019, 12:44
Reviewer Update
I emailed them. Hope to get a response
Sage South Africa
Sage South Africa's reply21 Feb 2019, 13:05
Official
Good day Elenore , 

Thank you , we see that they have received your email.

Kind regards

The Sage SA Team