bS
bryan S

1 reviews | Active since May 2015

04 Feb 2020, 11:23

lack of product support availability or follow up

dropped my phone call 7 times today while placing me on hold to assist with an error on my company. unacceptable. each time phoning for support is a dreadful experience. You have my customer number. why not phone me back? 164529

0
Replies (1)
Sage South Africa
Sage South Africa's reply04 Feb 2020, 12:52
Official
Good day Bryan, 

Thank you for your comment - we have been advised that one of our Customer Care consultant's has been in touch with Michelle from your office and they will investigate this. 

Kind regards

The Sage SA Team