LACK OF DEDICATED CUSTOMER SERVICE LEAVES A BAD REPUTATION FOR YOUR PRODUCT.

I've had a problem with my banking transactions and my bank statement having a difference for almost 2 months - I finally received a reply and attempted to do as they suggested only for it to make NO DIFFERENCE WHATSOEVER - my clients have paid and it is reflecting when I search transactions but the CORRECT information is NOT PULLING THROUGH TO THE STATEMENT - it is so bad that there is less than what I've captured.

INSTEAD OF CONTACTING ME TELEPHONICALLY OR TELLING ME WHERE IN CAPE TOWN I CAN GO TO FOR SUPPORT THEY RATHER SEND LESS THAN HELPFUL EMAILS AND THEN TAKE WEEKS TO RESPOND TO REPLIES.