TM
Tasneem M

1 reviews | Active since Jan 2018

04 Apr 2018, 10:47

Lack of Customer / Assistance & Support provided

Interflon SA

Customer no.422185 Account no. INT1554

Contact no. **********

I have downloaded everything as per instructions online. Error comes up as incorrect Registration no. and to contact the call center.

I have sent several emails requesting assistance. I have also been calling for days all day long and cannot get through. I get that you are busy with the influx of calls due to the vat increase, but also you should have prepared for this and made the necessary provisions. I have reached a level of Frustration because how does one operate a business with an accounting package which can’t be used efficiently.

Kind Regards

Tasneem Majiet

0
Replies (1)
Sage South Africa
Sage South Africa's reply04 Apr 2018, 15:16
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.

Kind Regards
The Sage SA Team