LACK OF ANY FORM OF COMMUNICATION

<p>My experience with Sage One Online was signing up for a trial, I went the 30 days and was pretty keen to tak ee the package at 205 per month. </p> <p>Then they called offering another month trial which I gladly accepted. </p> <p>Everything was going well. I signed up for debit order then had to ammend details and asked them to let me know if any problems with the change to bank details. </p> <p> </p> <p>Nothing. </p> <p> </p> <p>Then we make a manual payment as we are worried that things are too quiet, then 2 weeks later they disable our service. </p> <p> </p> <p>There seems to be no communication between sage staff from sage itself to its clients and just an overall lack of interest. </p> <p> </p> <p>I have had several dealings with them in my business being an IT consultant and all i can say is if they cannot get this simple thing right, how the hell must i recommend them to my clients.</p> <p> </p> <p>Sage you need to make an effort to assist your clients otherwise they will move off your platforms. Service is shocking. </p>