MP
Marinus P

1 reviews | Active since Mar 2021

02 Apr 2019, 13:24

Irresponsible

Absolute shocking support. Checked my telephone records and see the average waiting time for for an answer with my last 4 calls were more than 30 minutes. Subscription expensive for the poor quality of support service. Lost almost 2 working days now after paying my renewal since I couldn't get a renewal code. Total disrespect towards their customers enterprises.

0
Replies (1)
Sage South Africa
Sage South Africa's reply02 Apr 2019, 13:43
Official
Good day Marinus, 

Thank you for your comment - please may we ask you to email of our Customer Care Team so that they can investigate your query. Please supply them with your information together with your customer number/ site code. 

Kind regards 

The Sage SA Team