KC
Kris C
1 reviews | Active since Nov 2019
06 Mar 2026, 12:25
IMPROVE YOUR SERVICE NOT HOW WE PAY FOR IT
Unable to login to our payroll because Sage is "improving the way you make payment" from JANUARY!!!! Fill in your details takes you to Netcash screen where you are supposed to receive an OTP - WHICH NEVER COMES!!!!! No phone number to call. Absolutely ridiculous!! What is an otherwise BRILLIANT PRODUCT IS DOING ITSELF NO favours with current users.
Helpful (0)
Replies (3)0
Replies (3)
Sage South Africa's replyOfficial
06 Mar 2026, 13:04Good day Kris,
Thank you for taking our call. As per your discussion with our customer care agent, they will investigate your concerns and arrange for the relevant person to get in touch with you.
Kind regards
The Sage SA Team
Thank you for taking our call. As per your discussion with our customer care agent, they will investigate your concerns and arrange for the relevant person to get in touch with you.
Kind regards
The Sage SA Team
Sage South Africa's reply06 Mar 2026, 13:04
Official
Good day Kris,
Thank you for taking our call. As per your discussion with our customer care agent, they will investigate your concerns and arrange for the relevant person to get in touch with you.
Kind regards
The Sage SA Team
Thank you for taking our call. As per your discussion with our customer care agent, they will investigate your concerns and arrange for the relevant person to get in touch with you.
Kind regards
The Sage SA Team
KC
Kris C's updateReviewer Update
06 Mar 2026, 17:39A HUGE shoutout to Sage for the speed with which they responded to my post. ANNA was absolutel amazing - warm, efficient and professional. Established what the issue was, gave me feedback in record time and got things sorted. A follow up calm from Ishmail to makes@surs@I was happy - really impressive. Zero to Hero in re ord time!!!
KC
Kris C's update06 Mar 2026, 17:39
Reviewer Update
A HUGE shoutout to Sage for the speed with which they responded to my post. ANNA was absolutel amazing - warm, efficient and professional. Established what the issue was, gave me feedback in record time and got things sorted. A follow up calm from Ishmail to makes@surs@I was happy - really impressive. Zero to Hero in re ord time!!!
Sage South Africa's replyOfficial
18 Mar 2026, 09:34Good day Kris,
We would like to thank you for taking time out of your day for write such a positive review. We truly appreciate your kindness in your positive words.
Kind regards
The Sage SA Team
We would like to thank you for taking time out of your day for write such a positive review. We truly appreciate your kindness in your positive words.
Kind regards
The Sage SA Team
Sage South Africa's reply18 Mar 2026, 09:34
Official
Good day Kris,
We would like to thank you for taking time out of your day for write such a positive review. We truly appreciate your kindness in your positive words.
Kind regards
The Sage SA Team
We would like to thank you for taking time out of your day for write such a positive review. We truly appreciate your kindness in your positive words.
Kind regards
The Sage SA Team