1 reviews | Active since Sept 2017
I am paying for a service that I am not getting
My bank feeds have been off since 11/11/2017. This means I have no means of reconciling my customer invoices with my customer payments. Which means I am loosing money. Surely this is why I am paying them. Am I allowed to stop payments until my problem has been sorted out? I have contacted them in every way possible on their website, but after promising to look into it, they have left me hanging. Apparently FNB customers are not affected, but I promise you I am very much affected.
I would recommend any small business to try another accounting program.
Good morning
We'd like to apologise for the frustrating experience.
We tried making contact with you yesterday and we also emailed you for further details. In order for us to further assist please reply to the email you would've received and we'll then urgently assist you with your query further.
Our Product Specialists will try making contact with you this morning again as well.
Kind Regards
The Sage Support Team
Good morning
We'd like to apologise for the frustrating experience.
We tried making contact with you yesterday and we also emailed you for further details. In order for us to further assist please reply to the email you would've received and we'll then urgently assist you with your query further.
Our Product Specialists will try making contact with you this morning again as well.
Kind Regards
The Sage Support Team
Dear Anina
We are still trying to get into contact with you.
Please can you respond to the emailed communication to have this efficiently resolved?
Kind Regards
The Sage Support Team
Dear Anina
We are still trying to get into contact with you.
Please can you respond to the emailed communication to have this efficiently resolved?
Kind Regards
The Sage Support Team