I am moving on

I’m deeply frustrated with Sage South Africa’s service and their inability to resolve basic software issues despite our paid subscription. After numerous calls and explaining the problem to various staff members, I received no clear explanation. Despite submitting proof multiple times, there’s been no response. I even granted Sage access to our system, yet no action was taken. My concern is straightforward: if I can’t rely on their Sales History Summary, how can I trust other features, especially when I need to comply with SARS requirements? A special mention to the manager, who seems more focused on meetings than addressing customer needs.