TvdW
Thomas van der Walt

1 reviews | Active since Apr 2012

04 Nov 2022, 14:35

Horrific useless service.

This is probably one of the worst service providers I have ever worked with. They have a great system, but their after-sales service is horrible. I have been struggling to renew my license for the last three days and nobody can help me. At one stage I was transferred to different people 9 times, still with no result, help or joy. Their payment methods don't work. Their managers are not ever available.

If there is any other accounting software company reading this please contact me. I get rid of Sage.

0
Replies (1)
Sage South Africa
Sage South Africa's reply04 Nov 2022, 16:04
Official
Good day Thomas, 

Hope you are well. One of our Customer Care Consultant's has attempted to reach out to you in regarding your concern. Unfortunately, they were not successful. Do you perhaps have an alternative number where they can reach you.

Kind regard 
The Sage SA Team