Horrible *** Service

Spent 1 hour on the phone on hold. I have photo to proof this claim. Seeked assistance with Pastel Payroll and was not assisted. I have put phone down after 1 hour 10 minutes being on hold. The Directors Of Sage all Drive cars in excess of R 500 k ( our monies we pay ) and then the staff at Sage cannot even take you off hold for an hour. So why do we pay you these fees if you cannot even assist the ppl that pay you to drive the cars that you do? Or do you have enough money now and we should move on to another supplier now???????????????