1 reviews | Active since Jun 2011
Hello, is anyone out there
On 2 Dec 2025 I sent an email to SAGE payroll accounts asking why my subscription payments had not been allocated to my account. Since that date I have neither received a reply or a call from SAGE accounts, credit control or customer service, despite numerous follow up mails. As my business no longer needed payroll I closed our payroll account using their online cancellation option, and on 12 Dec. I even received a confirmation of the cancelation via their auto responding email. Despite my cancelation I received invoices and statements from SAGE in Jan , Feb and Mar. On each occasion I emailed them advising that the account was closed, but once again I have never received a response. I have used Pastel and SAGE products from before they were called Pastel. It is mind boggling how shocking their service now is. I am glad I no longer have businesses.
Thank you for taking our call. Our customer care agent will investigate this on your before and get the relevant team to give you a call once rectified.
Kind regards
The Sage SA Team
Thank you for taking our call. Our customer care agent will investigate this on your before and get the relevant team to give you a call once rectified.
Kind regards
The Sage SA Team
Thank you for taking our call earlier. As per your discussion with our Renewals Team member yesterday as well as our Customer Care agent today. We can confirm that you matter has been handled.
Kind regards
The Sage SA Team
Thank you for taking our call earlier. As per your discussion with our Renewals Team member yesterday as well as our Customer Care agent today. We can confirm that you matter has been handled.
Kind regards
The Sage SA Team
