1 reviews | Active since Apr 2013
********** / UNAUTHORIZED DEBIT ORDER
SAGE PAY have been running a debit order against my account with reference NESTLIFE ********** SAGEPAY R179.18 for months. The reference number changes from month to month? I phoned SAGE PAY and they gave me number for NESTLIFE whom I contacted. The NESTLIFE person told me that they had no record of my ID nor Bank account number. I have never had any dealings, contractual arrangement or signed anything with NESTLIFE / SAGE PAY in my life.
SAGE PAY please stop these ********** debit orders !
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
You entered into a contractual arrangement with another company.
The contract includes a regular payment via debit order.
The company uses Sage Pay to facilitate the payment.
As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
You entered into a contractual arrangement with another company.
The contract includes a regular payment via debit order.
The company uses Sage Pay to facilitate the payment.
As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***
Good Day Arnold
Please note I will be in contact with you shortly,
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***
Good Day Arnold
Please note I will be in contact with you shortly,
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***