CR
Corinne R

1 reviews | Active since Oct 2017

26 Oct 2017, 09:42

********** Demo

Sage Payroll was recommended to me. I went onto their web page, where it clearly states that there is Free Access to Demo software for 30 days. I filled in a few of the details, but needed to get some info from my accountants, and I did not ever finish completing the forms. To my surprise, I received a bill for R105 at the end of that month! I have rep**** to their e-mails on numerous occasions as well as trying to post on their Facebook page, with no response. This is a ****, free should mean no charge, especially since I have never used their software or even completed the first page. This has been going on since January, now I am receiving collections e-mails.

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Replies (2)
Sage South Africa
Sage South Africa's reply26 Oct 2017, 10:03
Official

Good day

Thank you for raising your concerns with us and please accept our sincerest apologies for the frustrating experience.

In order to fully assist and resolve your query please can we request that you provide us with your contact details so we can urgently make contact with you.

Kind Regards

The Sage SA Team

Sage South Africa
Sage South Africa's reply11 Jan 2018, 11:18
Official

Dear corinne-reineke

Thank you for that information.

We will be in contact with you.

Regards

Sage SA