1 reviews | Active since Feb 2013
********** Debit Orders
Sage Pay ran a debit order against my account with reference SR DIRECT ********** 1 SAGEPAY
I called Sage Pay and they say they are running the debit orders on behalf of SR Direct and gave me the this contact number, this number does not exist though ********** 732.
Has Sage Pay now into *******ly drawing funds from out accounts?
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
You entered into a contractual arrangement with another company.
The contract includes a regular payment via debit order.
The company uses Sage Pay to facilitate the payment.
As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
You entered into a contractual arrangement with another company.
The contract includes a regular payment via debit order.
The company uses Sage Pay to facilitate the payment.
As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Supervisor, Sage Pay ZA
Sage
Mobile ***