WM
Warren Maxwell-Pear

1 reviews | Active since Nov 2015

26 Nov 2015, 13:43

***** - assisting Identity theft

My FNB account was ******* debited, with no authorisation. The reference from Sage Pay is for EC Finance and apparently from a loan application. I have not made any loan applications.<br> <br> 1. Why are Sage Pay initiating Debit orders without authorisation?<br> 2. How are Sage Pay getting my bank details?<br> 3. Why are Sage Pay assisting identity theft?<br> 4. Why are Sage Pay not following NCA and KYC?<br> <br> A police case is being opened.<br> ***** is being reported at SAFPS<br> A query is being raised at Credit Information Ombud<br> A complaint is being sent to the FSB<br> <br> Sage Pay operates *******ly<br> Warren

0
Replies (1)
Sage South Africa
Sage South Africa's reply26 Nov 2015, 13:58
Official
Hello Warren MP,

Good Day

Your Complaint is important to us and we endeavor to resolve your query as soon as possible.

Our team is on standby and will contact you shortly to assist.

Kind Regards,

Claire Small
Call Centre Supervisor, Sage Pay ZA
Sage

Office: ***
Mobile ***