AS
Audrey S
1 reviews | Active since Mar 2015
10 Mar 2015, 10:06
For further assistance i need to pay more
I bought a sage pastel account and up to now it was working, until i encountered a problem with my email and was unable to send emails through pastel. I emailed them for assistance and according to them I have to pay R1600-00 For further assistance. Why did i pay the package if i don't get any help?<br>
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Sage South Africa's replyOfficial
10 Mar 2015, 12:27Hello audreysneyders,
Thank you for providing us with feedback.
We have contacted you to inform you of the benefits of having a business care licence, which unfortunately was not stated on Kalahari.com where you had purchased our software.
We will amend this on the website and we hope you will be happy with the solution our sales consultant has given you.
Apologies for any inconvenience caused.
Have a great day further.
Regards,
The Sage Pastel Team
Thank you for providing us with feedback.
We have contacted you to inform you of the benefits of having a business care licence, which unfortunately was not stated on Kalahari.com where you had purchased our software.
We will amend this on the website and we hope you will be happy with the solution our sales consultant has given you.
Apologies for any inconvenience caused.
Have a great day further.
Regards,
The Sage Pastel Team
Sage South Africa's reply10 Mar 2015, 12:27
Official
Hello audreysneyders,
Thank you for providing us with feedback.
We have contacted you to inform you of the benefits of having a business care licence, which unfortunately was not stated on Kalahari.com where you had purchased our software.
We will amend this on the website and we hope you will be happy with the solution our sales consultant has given you.
Apologies for any inconvenience caused.
Have a great day further.
Regards,
The Sage Pastel Team
Thank you for providing us with feedback.
We have contacted you to inform you of the benefits of having a business care licence, which unfortunately was not stated on Kalahari.com where you had purchased our software.
We will amend this on the website and we hope you will be happy with the solution our sales consultant has given you.
Apologies for any inconvenience caused.
Have a great day further.
Regards,
The Sage Pastel Team