SO
Sonica O

1 reviews | Active since Dec 2013

29 May 2023, 15:44

Faulty accounting platform

Saying that we are disappointed with Sage would be an understatement. Maybe Sage has a bug or a virus on their system as we get duplicate invoices on our side, bank accounts don't balance. We have been trying to sort these occurring issues since November 2022 and as soon as one duplicate is sorted another new one pops up. Bit frustrating. We have been a client for 18 years (started with Pastel Express) and have decided to move our accounts to another platform.

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Replies (1)
Sage South Africa
Sage South Africa's reply30 May 2023, 15:39
Official
Good day Sonica, 

Hope you are well. Our customer care consultant has not been successful in getting in touch with you. Do you perhaps have an alternative number. 

Kind regards
The Sage SA Team