EXTREMELY POOR SERVICE FROM SOFTWARE SALES, REGISTRATIONS & TRAINING DEPARTMENT

I am extremely disappointed in with the service ive received from Sage Pastel. I've ordered AND paid for my software and 2 x add on Modules over a week ago, yet i am still unable to register or use it. Despite several attempts to get assistance, there has been no effective support or resolution.

Let alone the Software, i have ordered AND paid for Training manuals, queried about where and when i will receive it, no one get back to you or even bother to return my phone calls and emails. Struggling to get hold of any agent - when you eventually get hold of them you hang on forever to get joy!

This level of service is unacceptable, especially from a company of Sage Pastel's reputation. I expect immediate action to resolve this issue.