DUSGACEFUL SEVICE FORM SAGE!!!!!
<div>I have had a problem with a bank feed with Sage since 15th March 24 It still has not been resolved. The person I have been dealing with is ++++ They have many been many many emails back and forth. The last email I got from her was on the 16th May where she wanted to know when I would be available to sort this out. I have sent 2 emails to which I have not had a response. Today I had a live chat with +++++ who said he would upgrade to the banking cloud dept (whatever that means) If they have not sorted it outby this time, then there is something really wrong. The ref number is +++++++++ </div>
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Sage South Africa's replyOfficial
23 May 2024, 09:38Good day Les,
We have tried to reach you telephonically - unfortunately, we were not successful. Please keep an eye out on your emails as you should be receiving an email from one of the Support Managers in this regard in the interim- they will also try and reach out to you again telephonically during the course of the day.
Kind regards
The Sage SA Team
We have tried to reach you telephonically - unfortunately, we were not successful. Please keep an eye out on your emails as you should be receiving an email from one of the Support Managers in this regard in the interim- they will also try and reach out to you again telephonically during the course of the day.
Kind regards
The Sage SA Team
Sage South Africa's reply23 May 2024, 09:38
Official
Good day Les,
We have tried to reach you telephonically - unfortunately, we were not successful. Please keep an eye out on your emails as you should be receiving an email from one of the Support Managers in this regard in the interim- they will also try and reach out to you again telephonically during the course of the day.
Kind regards
The Sage SA Team
We have tried to reach you telephonically - unfortunately, we were not successful. Please keep an eye out on your emails as you should be receiving an email from one of the Support Managers in this regard in the interim- they will also try and reach out to you again telephonically during the course of the day.
Kind regards
The Sage SA Team