AN
Alexandria N

1 reviews | Active since Feb 2020

18 Apr 2024, 08:53

Don't waste your time or money!!!!!

Worst service ever!!! I wish I could give them a zero instead of a 1 star! I paid for a year's service on 22 Feb. By 20 March a consultant still had not gotten hold of me regardless of my calls trying to get assistance in getting my account started. So I phoned and asked for a refund. Emailed all info I needed to and still nothing. Emails get ignored. The consultant who was supposed to be assisting me in the beginning decides to finally email me when she finds out I want a refund. Asks for my number, which I gave her and still never received a call. How pathetic!!

0
Replies (1)
Sage South Africa
Sage South Africa's reply18 Apr 2024, 10:48
Official
Good day Alexandria, 

Thank you for bringing this to our attention. One of our customer care consultant's has been in touch with you in this regard and will be investigating this on your behalf. 

Kind regards
The Sage SA Team