Don't care about small customers

I am a small bookkeeping business with only a handful of small business clients and yet I have to pay same subscriptions as bigger firms, who use Servers. In fact seems like I will pay more, because I am not on a Server. Their focus is on large business, not individuals and despite being a Pastel Sage user for more than 20 years. I was informed this morning that my helpers who are Single users not on a Server, need to pay for a Site licence over and above the very high renewal forum bundle amount. I was also shunted from one assistant to the other. I am still waiting for feedback