DISSAPOINTING EXPERIENCE WITH SAGE - CANCELLATION ISSUES PERSIST

i have been extremely dissapointed with Sage's handling our subscription cancellation. Despite attempting to cancel our service since June, we continue to be debited for charges related to the cancelled subscription. We have been requesting a letter for confirmation of cancellation. It's unacceptable that these issues persist with no resolution in sight. Sage's failure to process our cancellation but are still awaiting resolution. Their service falls short on basic customer expectations regarding cancellations and communication. Until, they address these shortcomings, I cannot recommend their services for anyone valuing good customer service.