LE
Liviana E

1 reviews | Active since May 2018

03 May 2018, 08:44

DISGUSTING SAGE CUSTOMER SERVICE

IT IS APPALLING THAT AS A PAYING SUPPORT CUSTOMER I HOLD ON FOR OVER AN HOUR AND A HALF ONLY TO GET NO RESPONSE FOR SUPPORT THAT WE NEED. HOW CAN THEY JUSTIFY CHARGING YOU FOR SUPPORT WHEN WE CANT ACTUALLY GET SUPPORT AS THEY DO NOT ANSWER THEIR CALLS?????

0
Replies (1)
Sage South Africa
Sage South Africa's reply03 May 2018, 10:57
Official

Dear Valued Customer


Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.


In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.


Kind Regards
The Sage SA Team