Disappointed

<p>It should be common knowledge that with product sales comes after sales support... However Sage clearly does not believe in this. Today was yet another frustrating day of calling the support line ( ********** 433) numerous times with no one answering. Today I was on hold for a total of 1.5 hours... I have sent an online query as well as an email... still waiting for assistance... Keeping up with their motto of bad customer service, once I asked for a manager the call was dropped... Please help me understand why I continue to pay the annual subscription???</p>