Dear business owners, get ready to make a lot of excuses to your clients because of Sage.

Offline on weekend and today still. Staff not helpful, there is zero support on your support line. "I don't know when the system will be online again". Think about that phrase before you join. That always seems to be the answer. Server problems. Emails via the accounting system (that we pay for) not going through to clients. Sometimes we even have to send invoices manually because the system we pay for is not working as it should. Consider all of this before hand. What business can run like this? We've lost clients because of sage, we've lost potential business, income lost!! How can you be offline for 2 days and still not have a solution? Your server should not be my issue, your staff should have solutions for clients. Keep this up and we'll have to sue for income lost.