SD
Sandy D

1 reviews | Active since Mar 2018

05 Mar 2018, 12:49

Data *******ions and no support

Data *******ing with installation of Year End updates, call centre not equipped to cope with the volume of unhappy clients. First call 18 minutes, second call over 28 minutes already..... and will probably die holding on

0
Replies (1)
Sage South Africa
Sage South Africa's reply05 Mar 2018, 12:59
Official

Dear Valued Customer


Thank you for raising your concerns.


We'd like to apologise for the frustrating experience. The Contact Centre's are inundated with calls regarding tax and financial year end.


In order to assist you, please can you send us your account details in order for us to make contact with you.


Kind Regards

The Sage Support Team