Daily *******

I have just heard a horrible experience with Sage HR and Payroll. I entered into a month to month contract with them for the Pastel Payroll system. After some time, I decided to migrate to the VIP system to address my clients needs. At the back end of last year, I requested to be moved back to Pastel Payroll. I was migrated successfully and I was told that the VIP subscription will be cancelled automatically. Today I am being told that I must pay for the October installment of my VIP that I cancelled because I did not give a written notice.

It was never the practice to give a written notice even when I initially migrated from Pastel Payroll to VIP. The consultant who assisted me with the migration at the back end of last year just told me that the VIP will be cancelled when my Pastel Payroll is activated.