VM
Vanessa M
1 reviews | Active since Aug 2023
09 Aug 2023, 12:33
Customer Service is lacking
I love the actual software however the helpdesk and customer service is nonexistent, I have been left waiting for invoices, replies back to queries and various other issues and no one gets back to me. Very frustrating company to deal with. Most of my queries I have to raise numerous times before anyone actually looks into them. I have been waiting for my final invoice for over 2 months now.
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Replies (1)
Sage South Africa's replyOfficial
10 Aug 2023, 11:09Good day Vanessa,
Hope you are well.
Two of our agents have attempted to call you on your mobile but have not been successful. Do you possibly have an alternative number?
In the meantime, kindly check your email as one of our agents has sent you an email in this regard.
Kind regardsThe Sage SA Team
Hope you are well.
Two of our agents have attempted to call you on your mobile but have not been successful. Do you possibly have an alternative number?
In the meantime, kindly check your email as one of our agents has sent you an email in this regard.
Kind regardsThe Sage SA Team
Sage South Africa's reply10 Aug 2023, 11:09
Official
Good day Vanessa,
Hope you are well.
Two of our agents have attempted to call you on your mobile but have not been successful. Do you possibly have an alternative number?
In the meantime, kindly check your email as one of our agents has sent you an email in this regard.
Kind regardsThe Sage SA Team
Hope you are well.
Two of our agents have attempted to call you on your mobile but have not been successful. Do you possibly have an alternative number?
In the meantime, kindly check your email as one of our agents has sent you an email in this regard.
Kind regardsThe Sage SA Team