CF
Coral-Lynn Fraser-Campbell

1 reviews | Active since Feb 2019

13 Feb 2019, 15:08

CUSTOMER CARE - NOT FROM SAGE

Bank details on invoice to renew business care licence has incorrect bank details for Standard Bank - so forced to pay via another bank and incur those additional costs. Then get a reminder email about payment so respond with copy of EFT to email address as indicated. Email bounces back TWICE! Call Sage on ********** and wait and wait and wait - and then switchboard lady wants me to email - which just didnt wor**** And now I hold again and wait and wait and wait

0
Replies (1)
Sage South Africa
Sage South Africa's reply14 Feb 2019, 09:38
Official

Good day Coral- Lynn

Thank you for your comment . Please advise if you have been assisted or still require assistance here . Should you still require assistance please send through your customer number as well as your details through to our Customer Care team so that they can investigate this on your behalf. *** 

Kind regards 

The Sage SA Team