PK
PAMELA K

1 reviews | Active since Feb 2011

12 Jan 2022, 15:41

COMPANY LOGO NOT PRINTING

Sage, when are you fixing the error pertaining to our company logo which does not show on various documentation such as invoices, statements, purchase orders? We have to go into the documents times to print, before the logo shows up! This has been an ongoing for months on end! In fact, on some laptops, this no longer even works anymore!

0
Replies (2)
Sage South Africa
Sage South Africa's reply12 Jan 2022, 16:29
Official
Good day Pamela, 

Hope you are well - we have been advised that a consultant has been in touch with you , they were able to assist you with a positive result. 

Kind regards
The Sage SA Team
PK
PAMELA K's update12 Jan 2022, 16:52
Reviewer Update
Thank you. A customer service agent contacted me with an acceptable work-around. They are also investigating why my previous ticket was closed (when clearly the problem persisted and the previous work-around was not successful).