1 reviews | Active since Jul 2011
Cannot invoice customers for 2 days at new VAT rate due to Sage incompetence
In order to update my Sage Pastel partner VAT from April 1 2018 I have to call their call center and get a code. Predictably the call center cannot handle the volumes and as a result we are about to finish our second day without being able to bill customers. Clearly the brightest are not employed by Sage
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team